How to Make Your Small Business Look Bigger

Laura LepardCompany Spotlight, Tips

Many start-ups and service professionals need to have an established, professional look for their office space (without the overhead of typical commercial space.) So we solicited comments from five Office Business Center owners from Massachusetts to get their advice for how to make your business look well established: Establish Your Brand Be clear from day one what makes your business … Read More

Great Sources of Advice for New Business Owners

Laura LepardTips

Setting up a business, especially your first, can be a daunting, often overwhelming experience. There is so much you need to know and, to be successful, you really need to know what you’re doing. Fortunately, finding highly reliable sources for good advice you can use to grow your company quickly is not all that difficult. Entrepreneur Groups Take a few … Read More

Seven Traits to Look for in Your Next Hire

Lisa Kirby-GibbsTips

In quite recent days gone by, there existed a list of common – some almost required – questions a hiring manager was expected to pose to any candidate seeking employment with their company. These questions are, in fact, still being asked by a significant number of them simply because they feel obligated to do so. It’s a routine that needs … Read More

These Three Easy Tips Will Help Improve Your Customer Service


Effective customer service skills make the difference between a merely satisfactory service experience and an extraordinary one, inevitably resulting in a more loyal customer base. Especially in a market where the product or service you offer may be somewhat commonplace, you need to do everything you can to differentiate yourself from your competitors. So, what can you do to improve … Read More

Making the Most of Your Networking Opportunities!


Do you simply dread the notion of meeting strangers at events and pitching your business? If so, you’re not alone. However, when you keep a few basic concepts in mind, networking can be a great way to create new leads and opportunities to grow your business. Ask questions! When meeting someone who may make a good business prospect, it is … Read More

Four Questions to Ask your Tax Attorney

Lisa Kirby-GibbsTips

According to the old adage, there are only two certainties in life; death and taxes. It’s probably safe to say that the vast majority of us aren’t exactly looking forward to dealing with either one. Some say death is actually preferable because it only happens once, while your taxes must be paid every year. So, here we go again… Yippee! … Read More

Five Great (Free!) Alternatives to Expensive Office Software Packages

Laura LepardTips

If there is one thing that virtually everyone in the business world has come to understand, it’s this:  We all rely on software to do our jobs. It’s no real secret why this has come to be; software makes our jobs easier by making our labor more efficient and productive. Let’s face it, the ability to point-and-click, copy-and-paste, and the … Read More

Tips for Finding Free WiFi When Traveling

Lisa Kirby-GibbsTips

Even though we live in a world made smaller every day by advances in remote communications technology, there are still times when we find ourselves traveling for business meetings. On the other hand, perhaps we’re just taking a relaxing roadtrip to get away for a bit. In either case, all too often our dependence on technology turns into a liability … Read More

Four Little Things That Will Help You Stay Fit at the Office

Kristen FeldmarTips

If you’re like many people, odds are pretty good that you recently made a few resolutions for the new year ahead. More often than not, these pledges include dropping a few pounds and doing what you can to get more physically fit. However, no matter how earnest your intentions and how firm your resolve, you might come to think that … Read More

Why Your Best Ideas Often Come to You in the Shower

Lisa Kirby-GibbsTips

Here’s a quick experiment for you to try: Ask the next ten people you see when and where they get their best ideas. Without having the foggiest notion about who you’re likely to ask or what business they might be in, we’re still willing to wager that many (if not most) are going to say, “In the shower!” Why is … Read More